Common Questions

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Subscription

What is Cook-a-Box?

Cook-a-Box is a recipe and ingredient delivery service designed to give you new recipe ideas and to make cooking more convenient.

Every week, we feature 15 new recipes on our menu: http://cookabox.com/OnTheMeal . You choose the recipes you want, and we will deliver all the ingredients, fresh and pre-measured to your door along with the recipe cards. All you have to do is cook!

How Does Cook-a-Box work?

Visit our weekly menu page to check our recipes: http://cookabox.com/OnTheMeal. You can then Sign up to choose your package and create an account. Log into your account and choose the recipes you want and desired delivery date and time. We will source the items on your delivery day, pre-measure, package and deliver them to your door. You cook an easy, delicious recipe for your family in approximately 35 minutes! You may also place an order by calling 04-4538711 Sunday-Thursday, 8am-6pm; or by sending your order to hello@cookabox.com.

Why would i order Cook-a-Box?

1. We have a new, exciting menu every week ranging from traditional recipes such as Chicken Tikka Masala to more exotic ones. 

2. A hassle-free experience; no meal planning or grocery shopping. You dont have to worry about what to cook next week anymore! We do the thinking for you and give you great options every week. You will also skip the grocery shopping and enjoy more free time with your family and loved ones.

3. Premium suppliers. We source our items from the bext suppliers in town such as Prime Gourmet (for meats) and RIPE (for organic products). The items we source are daily, fresh and of a higher quality than what you would find at the supermarket. We also save you the time you would need to drive to more than one location to purchase your food items.

4. No excess shopping. Since we deliver all the items pre-measured, you dont have to buy a bottle of Soy sauce or Pad Thai that you will only use once a year!


 

How do I place an order?
You can place an order online by creating an account, by calling 04-4538711 Sunday-Thursday, 8am-6pm; or by sending your order to hello@cookabox.com.

How much will I be charged each week?
Please check our different packages and prices on this link: http://www.cookabox.com/Pricing

When will I be charged?
You will be charged for your first week when you subscribe and make a payment. You will later be charged periodically depending on the package you chose (weekly for 1 week plans, every 4 weeks for 4 week plans, etc.)  from the date of your first payment.

What is the method of payment?
We accept payments using Cash-on-Delivery, Paypal and Visa and MasterCard credit/debit card in AED.

How do I cancel my subscription?
You may cancel your subscription at your convenience from your account page by clicking on the "Pause Subscription" button.

Our Recipes

How often do you change your menu?
We change our menu every Monday.

What does 3 recipe/ week plan mean? Does it mean i will get 3 meals (breakfast, lunch, dinner) for 5 days a week?

No, the 3 recipe/ week plan means that you can choose any 3 recipes from our weekly menu and we will deliver it to you that week. Our recipes are usually main, savoury courses that are consumed over lunch or dinner. We will deliver all the 3 recipes on one day of your choice, and you can cook the recipes over 3 or less days based on your preference.

Do I need to be an experienced cook to follow the recipes?
No, our boxes are designed to help new and experienced cooks prepare great meals. No special equipment or skills are required. Our goal is to make the cooking experience fun and easy.

What kitchen equipment do I need?
Cook-a-Box meals require a few basic kitchen tools, including: pot (with a lid), pan, heat-proof spatula and/or spoon, knife, cutting board, bowl, baking tray, peeler, aluminum foil.

Other equipment such as a strainer and zester might be helpful but are not required.





How many calories are there in each meal?
Our meals come with a summary of their nutritional facts. You can check how many calories there are in a meal before ordering.

Which ingredients do you assume I have at home?
All you need to have at home is sugar, salt, pepper, oil and butter. We will provide you with the rest.

How long does it take to cook each dish?
35 minutes on average; and some meals can be cooked in 25 minutes. Boxes for 4 people will typically require 5- 10 minutes longer to cook. You can check the cooking time for each meal on the website. Our goal is to make cooking as easy and fast as delivery while being much more tasty and healthy for you.


Our boxes

What does each box include?
Our boxes include:

  • All the ingredients, pre-measured and sealed
  • A detailed step-by-step recipe card for you to follow (if you requested a printout, otherwise erecipes can be downloaded from My Account Page)


Should I wash the vegetables before cooking?
Yes, we recommend that you wash all of your vegetables before cooking them.

What do I do with the Box after use?
We will collect our reuseable boxes and icepacks on your next delivery. Please note that there will be a one-time refundable deposit of 135 AED when you place your first order. The deposit will be used to provide you with high-quality cooler boxes and icepacks and will be refundable when you cancel your subscription and return these items.



 

How long will the food stay fresh for?
We do same day shopping for your vegetables, fruits, meat, fish and poultry. We recommend that you consume seafood on the same day. Meat and poultry can be consumed within 3 days of delivery. Vegetables will generally remain fresh for the full week.

How many servings will I get in each Box?
We currently offer boxes for 1, 2 and 4 servings. Have more people to serve? No problem, double or triple your order and we will do the same for your ingredients!

What do I do with any excess food that doesn’t get used in the boxes?
Our boxes are designed to give you the exact quantities needed to cook your meal, so typically you will not have excess food. In some cases, we will send you a little extra (for example, a full onion instead of a half one), which you can use to make an additional side.

Do you offer vegetarian meals?
Yes we do. We offer 3 vegetarian meals each week.

delivery

Where do you deliver?
We deliver in Dubai and Abu Dhabi.

When do i have to place my order?
Please place your order 2 working days in advance by midnight. For Sunday deliveries, the last time to place an order is on Wednesday 11:59 pm.

How much does delivery cost?
Delivery is free within Dubai. For Abu Dhabi, an additional 25 AED delivery charge would be payable on delivery.



When do you deliver?
In Dubai, we deliver our boxes daily from Sunday - Thursday, between 12pm - 9pm. We operate in time slots (12pm-4pm, 3pm-7pm and 6pm-9pm). In Abu Dhabi, we deliver on Mondays and Wednesdays between 6-9pm.

If you are not at home at the time of delivery, do not worry! We use high-quality cooler boxes that will keep your items cold until you return home.

We can’t wait to share a cooking experience with you

Join us now and get delicious meals on the table every day.

BECOME A MEMBER

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